Your projet PSO

PSO “Planning & Scheduling Optimization” / Plan and optimise your mobile field teams

By using IFS PSO, efficiently plan and optimise your mobile field teams. PSO incorporates various modules and is compatible with the main solutions on the market (IFS Applications, SAP, Microsoft, SAGE, DIVALTO, Cognito IQ, etc). these modules can be implemented either separately or fully integrated.
Our Customer Project Team will accompany you throughout the integration of your solution using efficient methodology.

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Why use PSO?

Are you being measured by your clients on your service delivery in addition to the quality of your services or products? Clients are becoming more and more demanding. They require faster and more efficient service.
By enhancing their experience, your customer service will become a reference on the market. Irreproachable and reliable service is a strategic asset which will give you an true competitive advantage.

PSO
PSO

What are the main characteristics of PSO?

PSO enables you to take time for a coffee while the software is calculating and optimising your day.
The power of the planification engine is based on mathematical algorithms capable of taking into account the most complex of job parameters. More than 150 parameters are taken into acount: team competences, SLAs, demand peaks, work timetables, traffic history, priorities and emergencies, risk zones, density or regular closures, etc.
The engine continuously searches through the data in order to provide ever better optimised schedules. It simulates and resolves the most challenging scheduling puzzles in seconds and generates realistic and reliable scheduling.
For managers, PSO becomes essential! It enables the optimisation of internal resources planning whilst creating more client interactions.

Technical Documentation?

What are the main characteristics of PSO?

PSO enables you to take time for a coffee while the software is calculating and optimising your day.
The power of the planification engine is based on mathematical algorithms capable of taking into account the most complex of job parameters. More than 150 parameters are taken into acount: team competences, SLAs, demand peaks, work timetables, traffic history, priorities and emergencies, risk zones, density or regular closures, etc.
The engine continuously searches through the data in order to provide ever better optimised schedules. It simulates and resolves the most challenging scheduling puzzles in seconds and generates realistic and reliable scheduling.
For managers, PSO becomes essential! It enables the optimisation of internal resources planning whilst creating more client interactions.

Technical Documentation?

Increase your recurring revenue and secure customer loyalty
Improve your teams’ well-being and rethink the Customer experience

  • Increase the First Fix Rate
  • Improve the coherence of routes = increased well-being and reduced stress for the mobile teams
  • Achieve more than 20% increase in SLA conformity and delivery timeliness
  • Reduce travel times by 35%

  • Reduce travel expenses and overtime by 15%

Who will benefit from PSO?

Are you are intent on offering your customers a unique purchasing and service experience?

Who will benefit from PSO?

Are you are intent on offering your customers a unique purchasing and service experience?